Some people had issues. Others like myself did not. Am I surprised? No! Bezos Bozos strike again. The more I hear and experience, the less I like my Alexa devices. Too many issues for devices that were released well over a year ago. I'm still puzzled as to why my Echo has no issues playing Amazon Prime Music but pi$$ed all over itself trying to play their paid service. Or why smart devices work one day then don't the next. Or why Alexa gets stumped over simple commands from time to time.