Quote:
Originally Posted by Cinisajoy
I have twice gotten a discount and free shipping from a company because 1 I owned several of their products and 2 because I was very nice to the customer service. 2 different companies.
The second one I hadn't even paid retail for one product but it came without a necessary part. I got the part for a discount. Yes, I told them the truth.
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I may be annoyed or upset, but when I call customer service/tech support but I don't see any reason to take it out on the person on the phone. Being nice has more chance of the person willing to go that extra bit for you if that's possible.