Quote:
Originally Posted by Lima7
I don't really think so... The device is not broken, it's like an internal damage. How is this my fault? If I had dropped it or broken the screen, or spilled water on it, then yes, it is my fault. But now it's not, which is why I'm a bit surprised they don't do anything.
I don't have a picture of mine but here is what it looks like
https://i.ytimg.com/vi/sIUy6r_KtN0/maxresdefault.jpg |
That curved line in the middle of the image you linked to says screen substrate broken. If your screen has similar looking damage, you would have difficulty getting help if your Aura HD was still in warranty. Given that it is out of warranty, you are SOL.
If you look through this forum (and others), you will find that quite often people have had a broken substrate on their ereader and no idea of what triggered the damage (it was in my backpack and when I took it out, it was broken, etc.).