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Old 03-16-2017, 03:22 PM   #14
madame_newbie
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Join Date: Mar 2017
Device: Kindle Basic 2014 | Kindle Paperwhite 3
Quote:
Originally Posted by knc1 View Post
Do you (or did you) have our "Rescue Pack" installed?

There is a recent thread here by someone that had to recover from a (Amazon CS required) "Reset" (on 5.8.8) using the Rescue Pack.
Unfortunately, no.
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