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Old 03-14-2017, 06:06 AM   #1030
mrgatto96
Junior Member
mrgatto96 began at the beginning.
 
Posts: 6
Karma: 10
Join Date: Mar 2017
Device: kindle keyboard
Quote:
Originally Posted by knc1 View Post
It should not do any harm, only work or not work.

You will still have to update the firmware installed by Kubrick.

Give us more information on what you are doing and what is the result of each thing that you try.
Using Kubrick will probably not fix whatever the problem is, that needs to be fixed before you continue with anything.
I went to amazon and downloaded the appropriate update to 3.1. I then copied it to the root directory, and it seemed to update fine. The update process ends in success. Then, rather than reboot, it re-enters the update screen, this time failing, and I am left with the old firmware.

Also, the number "U006" appears at the bottom of the update failure screen.

To troubleshoot I have tried (both on my own and with support on the line)

Factory reset
redownloading the file

After each, I recopied the un-renamed update file to the device.

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