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Old 03-12-2017, 03:22 PM   #14
ottdmk
Wizard
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Posts: 1,221
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Join Date: Feb 2012
Location: Ottawa, Ontario, Canada
Device: Kobo Libra 2, Lenovo Tab M10 FHD Plus, Lenovo Tab M9
I ran into the same situation with my Aura HD. My experience with Customer Support was a lot smoother though. Five days later I had a new Aura HD.
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