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Old 03-11-2017, 08:33 PM   #62
Question Mark
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Posts: 773
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Join Date: Mar 2016
Device: kobo aura, KA1, Onyx Max
Seems that they have been busy deleting posts over on Indiegogo again. Does that mean that they are resolving the issues which led to the posts?

One would like to hope so. However, given this recent post over on their "support" page, I rather suspect not:

Quote:
David Feig 2 hours ago

so...my device was returned and delivered to goodereader feb 17th. I have yet to get any emails from Peter or Michael since then. As you have had the device for a month, and I have an email from Peter confirming the device was defective, I would like my refund.


http://goodereader.com/blog/good-e-reader-13-3-support
Wonder how long until it also disappears... Not what I would call effective customer service.

I wonder how many backers they would now get were they to start a new campaign for a second generation model. Not many, I wouldn't think. Which is sad because it would be nice to see a viable competitor out there driving innovation.
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