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RAH · 03-11-2017, 10:34 AM

I am having EXACTLY the same problem with my recently purchased H20. I also have only charged it once, after purchase. It has been working fine till I recharged it at about 35%. When I plugged it into the computer USB, I connected briefly to copy/move some files (which worked fine), then I disconnected it (via the computer) but left it plugged in and charging (the new books I sent to it showed up correctly in the library).

Checked it after awhile and the charge was up to about 40%. Then, after awhile, the H20 went to sleep, as expected. Turned it on later and it showed 0% battery, then changed and showed 65% (which seemed low - I had left it connected for over 2 hours), and then it blinked a few times and I got the black screen with a battery on it and the same message, "Please Charge your ereader". It is dead now and won't do anything.

A flaw in new H20s??

03-11-2017, 10:34 AM	#5
RAH Guru Posts: 615 Karma: 575652 Join Date: Oct 2010 Location: Hampton, NH Device: Kobo Aura H20; Kobo ClaraBW	I am having EXACTLY the same problem with my recently purchased H20. I also have only charged it once, after purchase. It has been working fine till I recharged it at about 35%. When I plugged it into the computer USB, I connected briefly to copy/move some files (which worked fine), then I disconnected it (via the computer) but left it plugged in and charging (the new books I sent to it showed up correctly in the library). Checked it after awhile and the charge was up to about 40%. Then, after awhile, the H20 went to sleep, as expected. Turned it on later and it showed 0% battery, then changed and showed 65% (which seemed low - I had left it connected for over 2 hours), and then it blinked a few times and I got the black screen with a battery on it and the same message, "Please Charge your ereader". It is dead now and won't do anything. A flaw in new H20s??