View Single Post
Old 03-10-2017, 09:39 PM   #2
davidfor
Grand Sorcerer
davidfor ought to be getting tired of karma fortunes by now.davidfor ought to be getting tired of karma fortunes by now.davidfor ought to be getting tired of karma fortunes by now.davidfor ought to be getting tired of karma fortunes by now.davidfor ought to be getting tired of karma fortunes by now.davidfor ought to be getting tired of karma fortunes by now.davidfor ought to be getting tired of karma fortunes by now.davidfor ought to be getting tired of karma fortunes by now.davidfor ought to be getting tired of karma fortunes by now.davidfor ought to be getting tired of karma fortunes by now.davidfor ought to be getting tired of karma fortunes by now.
 
Posts: 24,905
Karma: 47303824
Join Date: Jul 2011
Location: Sydney, Australia
Device: Kobo:Touch,Glo, AuraH2O, GloHD,AuraONE, ClaraHD, Libra H2O; tolinoepos
That sounds more like a connection problem than the battery. Even with a battery that doesn't charge, the device should power up shortly after being plugged in. I have an old Touch that does this. Plug it in, it starts and I can use it. Unplug it after an hour, and it turns off as the battery isn't holding any charge. But, people have reported that they leave the device on charge overnight and find the device has started or will start when they come back.

One thing you haven't mentioned is, does the light next to the power switch do anything when you plug it in or turn it on? It doesn't light up to indicate the device is charging, but it should when you try to turn it on. And checking my H2O, when it was off and I plugged it in, the light came on. The device started up, so I think that's why rather than to indicate charging.

As you have tried a couple of cables, it might be the USB socket on the device. Is there any play when you connect the cable? At this point, I'd probably leave it plugged in for a day or so and what happened. After that, I don't think you have anything to lose in pulling it apart and seeing what can be seen seen. Maybe something has become disconnected or you will be able to see some damage.

The only other thing is the screen. We get a lot of reports of devices not working and when we see a picture of the screen, it's obvious the screen is damaged. Unfortunately, e-ink screens used in all these device are more delicate than we would like. Sometimes the damage doesn't appear immediately and the black please charge screen doesn't show the damage well.
davidfor is offline   Reply With Quote