Thread: Aura HD won't get recognised
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Old 03-07-2017, 04:13 PM   #3
tshering
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Posts: 3,489
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Join Date: Jun 2012
Device: kobo touch
Quote:
Originally Posted by indyglow View Post
I have Kobo Aura HD which was working fine only a week ago but all of a sudden it stopped being recognised on my PC (Windows 10). I tried it with different cables and on different computers (windows 7, windows 10, MacBook) but it is not being recognised in any of the machines but when I connect it to the computer it charges fine. So after couple of pinhole reset and factory reset I am here to seek some help.
Not that I would know what to recommend for that case, but does the Aura HD recognise that it is being plugged into to a computer and asks you whether you want to connect or not?

Did you make sure that the different cables you tried are USB data cables, rather then USB charge-only cables?
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