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This maybe too late to help, but I figure'd I throw this out there.
When I had this happen to me too, I was just as flummoxed but then I realized I wasn't using the USB cable that came with the Kindle, I was just using any old USB cable that I had. Once I switched to the cable that came with the Kindle, it worked.
I thought all USB cables were the same, but I couldn't connect until I used that one Kindle cable. Maybe that's what was the problem for you? I don't know, but thought this might help.
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