Quote:
Originally Posted by Stormdog
@David, Yes, I followed those steps multiple times. I have also left the device to charge overnight just in case. When I do this, the pc attempts to connect to it, but does not recognize it.
The screen is already black with white text as per screenshot, and doesn't change at all. It's completely frozen.
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At this point, it does sound like an issue that is going to require a warranty exchange.
Not being recognized by the computer is pretty much expected in this case. Until the OS is running on the Kobo to allow the connect and than expose the FAT32 partition, it will not be recognized by the computer.