Quote:
Originally Posted by Stormdog
The red light is permanently on. When I try the manual reset method, it will turn blue briefly, then then the orange light comes. If I press for 30 seconds, the orange light flickers, turns bright red for a second, then back to orange.
The screen doesn't change at all. Device is intact, no scratches or display errors. Does not connect to computer at all, whenever I connect there's a USB device failure.
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Not quite sure what you mean by the manual reset. Did you mean the multi-step factory reset?
- Connect your eReader to power by plugging the USB cable into your computer or a charger.
- Press and hold the power button until the power light turns off
- Release the power button.
- Press and hold the power button for around 30 seconds -- be patient
- Wait for the Restore screen to appear and then release the power button
- At this point, your ereader screen should turn black with white text in the lower left area.
- Be patient and your Kobo should be back in operation when the process is done.
My apologies if this is the procedure you followed.