Hi all, I'm really hoping to get a solution to this here, rather than initiating a warranty claim - the device is only 2 months old.
I normally turn off sync & wifi, and have not updated in a while. Yesterday I had been buying a couple of books, and then I pressed sync. The device started downloading the books, sync was running and then suddenly the device restarted to this screen:
The red light is permanently on. When I try the manual reset method, it will turn blue briefly, then then the orange light comes. If I press for 30 seconds, the orange light flickers, turns bright red for a second, then back to orange.
The screen doesn't change at all. Device is intact, no scratches or display errors. Does not connect to computer at all, whenever I connect there's a USB device failure.
Anyone encountered this before? Many thanks in advance. Don't care about the device memory getting wiped or whatever, I have backups of everything. I just can't get it to react at all.