Oh where did BN go wrong...
It could have been when they failed miserably to attract third party developers to the Nook Color/Nook Tablet
Or maybe it was their choice of shoddy design for the power cables for those devices
Or maybe it was when they flooded their own market with so many various Nook HD varieties
Or maybe it was not giving a clear statement to the press about their plans, there was a period there where their mission statement on Nook tablets changed every few months
Or maybe it was not releasing an eink device on par with Amazon and Kobo for years, the Nook Glowlight caught up with devices two years older than it. The Glowlight Plus caught up to devices about a year older.
Or maybe it was removing all ability to download purchased ebooks via supported means (yes you can download using Nook Study/Nook for PC/Nook for Mac, but none of those are supported and are unreliable).
Or maybe it was when they released the Glowlight Plus without the ability to sideload public library books
Or maybe it was the lackluster Nook tablet they just released, and had to pull because of 'faulty power bricks'
Or maybe it was their lack of response to the press in general.
Or maybe it was the inconsistent training of in-store staff between stores
Or maybe it was the inconsistent quality of the customer service / online chat
Nah it must be a decline in ebooks.
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