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GoldenHelikaon · 03-01-2017, 05:31 AM

Hi everyone, first post here. My Kobo Aura H2O updated on the 21/2 to 4.3.8842 and ever since then I have been unable to transfer downloaded books from my computer to the device. I've had similar problems with my iPad Mini in the past and I just left that for a few days and it seemed to sort itself out, but I've tried repeatedly tonight and since the update to add 10 new books to the Kobo, both on the device and on the SD card, and they're just not showing up on the device at all. They're definitely showing up on the card and device if I look at the folders on my computer, but I can't see them on the device and the number of books on there is not changing.

I'm using a MacBook Pro and have tried on my MacBook Air as well if that's of any use.

I am afraid of doing a factory reset if it's going to lose all the work I put into making the collections, because I did that manually as I didn't understand how to use Calibre (which will be my next port of call, I guess).

03-01-2017, 05:31 AM	#1
GoldenHelikaon Junior Member Posts: 3 Karma: 10 Join Date: Mar 2017 Device: Kobo Aura H2O	Unable to sideload since update Hi everyone, first post here. My Kobo Aura H2O updated on the 21/2 to 4.3.8842 and ever since then I have been unable to transfer downloaded books from my computer to the device. I've had similar problems with my iPad Mini in the past and I just left that for a few days and it seemed to sort itself out, but I've tried repeatedly tonight and since the update to add 10 new books to the Kobo, both on the device and on the SD card, and they're just not showing up on the device at all. They're definitely showing up on the card and device if I look at the folders on my computer, but I can't see them on the device and the number of books on there is not changing. I'm using a MacBook Pro and have tried on my MacBook Air as well if that's of any use. I am afraid of doing a factory reset if it's going to lose all the work I put into making the collections, because I did that manually as I didn't understand how to use Calibre (which will be my next port of call, I guess).