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Old 03-01-2017, 02:05 AM   #753
davidfor
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Posts: 24,905
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Join Date: Jul 2011
Location: Sydney, Australia
Device: Kobo:Touch,Glo, AuraH2O, GloHD,AuraONE, ClaraHD, Libra H2O; tolinoepos
Quote:
Originally Posted by luke73 View Post
I'm sorry but I didn't foresee a broken screen.
I'm new to e-paper screen and I was thinking of a sort of last memorized page that was degrading in time.

There is no external sign of impact on the screen or the case (take a look at the images). The owner didn't talked about an incident, only about a frozen reader.

I'will report on the logs, I imagine that the boot should appear standard but no reacting screen.
Those images clearly show a broken substrate. If you do a search here or elsewhere, you will find many readers of all brands with broken screens looking the same.

How it was broken, I don't know, I'd be tempted to think something sharp hit it near the end of the light area going across the screen. But, it might have been something else. And it might have been gradual. If there was bad bump on the screen, it can start a crack you can't see and then twisting the device a bit while using can extend it. Until you get what you are seeing.
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