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Old 02-28-2017, 12:09 AM   #3
Worthing
Junior Member
Worthing began at the beginning.
 
Posts: 4
Karma: 10
Join Date: Feb 2017
Device: Kindle Oasis Kindle Voyage
Quote:
Originally Posted by Cinisajoy View Post
Ok first unplug it before pressing the power button if you haven't done that already. Hold the button for 40 seconds.
Second contact Amazon. Especially if it is still under warranty.
Third someone should be around shortly to answer your question.
Thinks for the tips. I've already done all that. It was well out of warranty, but they offered me a discount on a the Oasis when I contacted them about it, which is what I have now.
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