MobileRead Forums - View Single Post - Troubleshooting PW3 - Wi-Fi issue (won't find available networks)

valp · 02-25-2017, 08:22 AM

Hey guys, I have two Kindle PW3 (2015, black, Wi-Fi only) here.

Since I moved to my new home, I've noticed that both won't find any network to connect to (in my old house it worked fine), even though there are in fact dozens to pick from (apartment complex). These networks show up in my cellphone, tablets and notebooks and I've tried two routers and multiple chanels here (2,4Ghz network).

Funny thing is, if I bring my Kindles to my work, they see the available networks there and connect fine to my phone's router. Then I get home, start the devices to find no network available.

I restarted the devices several times and reseted one of them to factory settings, but with no success.

Sometimes I turn them on and I see the networks in faded text, then it updates the screen and they're gone again.

I contacted amazon and they said that they're having general issues with Kindle Wi-Fi in Brazil and asked for some logs.

Have you guys seem something like that before?
Thanks a lot!

02-25-2017, 08:22 AM	#1
valp Junior Member Posts: 3 Karma: 10 Join Date: Feb 2017 Device: Kindle PW3	PW3 - Wi-Fi issue (won't find available networks) Hey guys, I have two Kindle PW3 (2015, black, Wi-Fi only) here. Since I moved to my new home, I've noticed that both won't find any network to connect to (in my old house it worked fine), even though there are in fact dozens to pick from (apartment complex). These networks show up in my cellphone, tablets and notebooks and I've tried two routers and multiple chanels here (2,4Ghz network). Funny thing is, if I bring my Kindles to my work, they see the available networks there and connect fine to my phone's router. Then I get home, start the devices to find no network available. I restarted the devices several times and reseted one of them to factory settings, but with no success. Sometimes I turn them on and I see the networks in faded text, then it updates the screen and they're gone again. I contacted amazon and they said that they're having general issues with Kindle Wi-Fi in Brazil and asked for some logs. Have you guys seem something like that before? Thanks a lot!