Thread: Firmware update 4.3.8842
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Old 02-23-2017, 06:53 AM   #122
davidfor
Grand Sorcerer
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Posts: 24,905
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Join Date: Jul 2011
Location: Sydney, Australia
Device: Kobo:Touch,Glo, AuraH2O, GloHD,AuraONE, ClaraHD, Libra H2O; tolinoepos
Quote:
Originally Posted by Josieb1 View Post
The idea of a usability test without the users knowing is quite frankly ridiculous. I worked in software testing for 16 years so this makes no sense.
If the purpose is to get real people using the change and then asking what they think afterwards, then it will work.
Quote:
Also those of us who have the new home screen via this site, how would Kobo know?
Which home screen you get has nothing to do with how you install the firmware. It will be something done during the first sync after the upgrade. And that will be recorded on the Kobo servers. It does mean if you used a fake email address, Kobo can't contact you for your opinion.

Also, the survey could happen on the device. Maybe after a certain time it will pop up a survey or something and collect the opinions that way.
Quote:
I personally am very happy with the new home screen but for those that aren't i can only suggest you report your unhappiness to Kobo via email. They will probably take as much notice as Amazon do.
Yes, email, phone, Twitter, Facebook, or whatever everyone's favourite contact method is.
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