Quote:
Originally Posted by dgatwood
Are you certain that nobody tried to edit the book inside NookPress? Because I'd expect that to basically blow away any nontrivial CSS and thus hose things royally. You might try uploading an EPUB 3 with backwards compatibility bits just to make absolutely sure the editor can't open it.  |
Hi, Dag:
I am 100% certain.
As part of the troubleshooting process, we've now uploaded more than ten books to the NookPress interface, and NONE of them have working fonts, in the "preview." All of them have working fonts in the actual books. But not in the Preview.
We've tried:
- Normal, typical ePUB2 with a single stylesheet;
- Normal typical ePUB2, with two CSS sheets, the first importing the second;
- and we've tried to roll back an ePUB, using only the TNR and Arial that they are now claiming that they support.
- EXCEPT, none of these work.
We removed the xml file that we'd had in it. We'd made this particular book from Word, BTW. What happened? When the client uploaded the second file, the CSRs at Nook sent us the same exact email that she'd received the first time, claiming that the fonts didn't work because the "bookmaking and publishing software that [we] used" embedded this encryption.xml file and made the fonts just not work.
Of course, none of this is remotely correct. We didn't have ANY X.xml file in the ePUB; it's not made from InDesign, which is what they are alleging, essentially, and the fonts work fine, ON the device. Just not in Preview.
I spent some time on the B&N website today, front end, and lo....when I look at BPH books, NONE of them are displaying embedded fonts. I suspect that B&N finally decided that they couldn't make their Preview work correctly, and they just changed it. Period.
(n.b.: did I check EVERY book? Hell no. But I tried to make sure that I selected books from big sellers, bph's, different houses, like Stephen King, Gaiman, et al. I would think that I should have seen at least ONE embedded font in those books.)
None of our uploads worked, in the preview.
Not one. So, yes, I'm sure that whether or not the client edited it, it was moot. The editing, or not, didn't matter at ALL. Not an iota.
My frustration levels are just sky-high right now. I
know that their Previewer fonts worked, only a few months ago, because I helped a client and saw the fonts, then. With my own eyeballs. (For that matter, in the Previewer, they have "publisher defaults," which you used to have to select, to see embedded fonts. Now? The option is still there, but nothing changes when you select it. If there are no embedded fonts, WTF is "publisher defaults" FOR?)
{sigh}
