Here is the email for Cloud Support.
cloudsupport@bibliotheca.com
I did get a response from them. They wanted a screen shot of the error message I was getting. I told them the only error messages I was getting were in Over Drive & ADE due to the conflict & they said "Check Activation!" It was suggested maybe I had too many ADE activations & I was sent a "Request Activation Reset" forms. At least it was something but really did not address the problem.