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seacity1 · 02-18-2017, 11:34 PM

Since my 3M Cloud Reader desktop app for Windows recently updated to PC version 2.1.17 I can no longer download books from any of my 3 library Overdrive accounts (Says "Check Activation!") . I also can I no longer open/return OD books from ADE & get an activation error.

Both 3M & OD use to work off the same ADE ID & 3M/Cloud books & OD books both downloaded to the desktop ADE app. This is no longer the case. In Windows, 3M/Cloud now downloads to C:\Users\NAME\AppData\Roaming\Bibliotheca\cloudLib rary\PROD\ebooks.

When the 3M app update installs it asks if you want to use a 3M generated ID or your own unique ID to authorize ADE. I choose my own ADE ID as this is the same ID I have used in the past for both 3M/Cloud & OD. Now 3M works with this ID & downloads properly but Overdrive does not. While my computer has only 1 authorized ADE ID it does not appear to work for any of my Overdrive library accounts any longer.

I checked 3M's online support. However, with the changes made to the recent update of the 3M/Cloud app for Windows, most of the troubleshooting information is no longer relevant. I also searched Adobe's website. While others have reported this problem no answers have been provided.

If anyone can help m fix this problem I would be most appreciative.

02-18-2017, 11:34 PM	#28
seacity1 Zealot Posts: 139 Karma: 84296 Join Date: Nov 2012 Location: Florida Device: Samsung Galaxy 10.1 2014 Edition,Nook HD+, Nook Color, Nook ST & Ipad3	3M Cloud Reader update Hijacks ADE ID Since my 3M Cloud Reader desktop app for Windows recently updated to PC version 2.1.17 I can no longer download books from any of my 3 library Overdrive accounts (Says "Check Activation!") . I also can I no longer open/return OD books from ADE & get an activation error. Both 3M & OD use to work off the same ADE ID & 3M/Cloud books & OD books both downloaded to the desktop ADE app. This is no longer the case. In Windows, 3M/Cloud now downloads to C:\Users\NAME\AppData\Roaming\Bibliotheca\cloudLib rary\PROD\ebooks. When the 3M app update installs it asks if you want to use a 3M generated ID or your own unique ID to authorize ADE. I choose my own ADE ID as this is the same ID I have used in the past for both 3M/Cloud & OD. Now 3M works with this ID & downloads properly but Overdrive does not. While my computer has only 1 authorized ADE ID it does not appear to work for any of my Overdrive library accounts any longer. I checked 3M's online support. However, with the changes made to the recent update of the 3M/Cloud app for Windows, most of the troubleshooting information is no longer relevant. I also searched Adobe's website. While others have reported this problem no answers have been provided. If anyone can help m fix this problem I would be most appreciative.