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JackED42 · 02-17-2017, 05:28 PM

Hi

Thanks for speedy response.

Sorry, I will try and explain it a bit better.

In the morning I woke up, looked at my kobo and it had a screen with one button and text that said something along the lines of an update is ready to be installed.

I reset the kobo a few times but this kept coming up with no back button or anything else to press. So I pressed the button (I think it said update)

Then the screen just kept rotating and flashing with an arrow in one corner. After about 3/4 mins it restored in Nickel and as far as I could tell nickel had been updated.

I reset the kobo again and noticed KSM didn't start up. Then I tried the images intl the bookshelf (exit to KO reader etc) and still no luck.

Hopefully this makes more sense to you about what actually happened, and whether or not the file attached will help me

Thanks again !

02-17-2017, 05:28 PM	#3
JackED42 Member Posts: 11 Karma: 5390 Join Date: Sep 2016 Device: Kobo H2O	Hi Thanks for speedy response. Sorry, I will try and explain it a bit better. In the morning I woke up, looked at my kobo and it had a screen with one button and text that said something along the lines of an update is ready to be installed. I reset the kobo a few times but this kept coming up with no back button or anything else to press. So I pressed the button (I think it said update) Then the screen just kept rotating and flashing with an arrow in one corner. After about 3/4 mins it restored in Nickel and as far as I could tell nickel had been updated. I reset the kobo again and noticed KSM didn't start up. Then I tried the images intl the bookshelf (exit to KO reader etc) and still no luck. Hopefully this makes more sense to you about what actually happened, and whether or not the file attached will help me Thanks again !