Quote:
Originally Posted by radius
One thing though, is I think most reader/enthusiasts can tell you what they like or don't about the feel and ease of operation, but do people really care about warranty, support and so on for such an inexpensive item? These aren't iPhones we are talking about after all  |
Support is still very important - even for a cheap item -, if it's for a piece of advanced technology you intend to use heavily every day (aka. "power user"). You are right, maybe software support (that it "just works") is more important than hardware support - if you buy the inexpensive item, but nowadays more e-book reader companies offer cheaper and more expensive readers, and they do not distinguish between level of support between their cheaper and more expensive items. My experience otherwise show that level of hardware and software support go hand in hand: if a company tends to care about they produce good software (which just works, they fix bugs, etc.), they are more likely be better with hardware support as well, as they are simply a nice company. Isn't it the case?