@ATDrake. Excellent information. Thanks.
Meantime, Nate reports on the Digital Reader that:
Quote:
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Amazon has replied with a statement which doesn't match with their actions: "No we haven’t ended support. Our Customer Service team is working directly with this customer to troubleshoot."
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I'm looking forward to hearing from the customer concerned about these efforts. If they want to resort to BS then they could probably not have picked a worse customer.