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Old 02-10-2017, 07:07 PM   #18
Maghdalena
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Maghdalena began at the beginning.
 
Posts: 7
Karma: 10
Join Date: Dec 2016
Location: Midland
Device: Kindle Paperwhite
[QUOTE=barryem;3451057]
Quote:
Originally Posted by Maghdalena View Post

A friend bought a Square Trade 2 year warranty on a tablet and the tablet died a week before the warranty ended. She called Square Trade, sent the tablet to them and she had her replacement in less than a week. When she got it she'd already bought a new model so I ended up with her replacement in a trade and it's been fine. It's probably refurbished but there's no sign that it is. It came in a new box with all the accessories.

They asked no questions. They simply sent the replacement. They're a good company.

Barry

Thanks, Barry. I waited to see if it straightened out, but it just got worse, so I called SquareTrade, and they sent me a new Kindle. As far as refurbished, I don't know. It said all-new Kindle, but Generation 7. So now all I have to do is get a black felt tip marker to cross out the tracking number, and send tape to afix the labels, and I can send the old one back to Amazon. I use the 3 G, as I don't have wireless. I deregistered it though. My new Kindle works great! Thanks to all for your help and recommendations.
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