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MickeyC · 02-09-2009, 01:53 PM

Hi romy and welcome to the Forum.

Have you tried calling Sony Customer Support? I've had pretty good luck with them. They start you out at Level I and, if they can't figure out eh problem, they promote you to Level II. The Level II guys can remote into your computer and look the problem over first hand.

02-09-2009, 01:53 PM	#3
MickeyC Grand Sorcerer Posts: 16,731 Karma: 12185114 Join Date: Nov 2007 Location: Florida Device: iPhone 6 plus, Sony T1, iPad 3	Hi romy and welcome to the Forum. Have you tried calling Sony Customer Support? I've had pretty good luck with them. They start you out at Level I and, if they can't figure out eh problem, they promote you to Level II. The Level II guys can remote into your computer and look the problem over first hand.