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Old 02-10-2017, 03:52 PM   #29
tomsem
Grand Sorcerer
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Posts: 6,959
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Join Date: Apr 2009
Location: USA
Device: iPhone 15PM, Kindle Scribe, iPad mini 6, PocketBook InkPad Color 3
Quote:
Originally Posted by q2jc30 View Post
Both of my older devices would not connect until updated. After updating, they still would not connect. Both times, Amazon told me to reset to factory settings and then re-register. Both times, after that, I could not register. Amazon KNEW that resetting would cause inability to register. That constitutes intentional fraud and intentional failure of their products. How about a class-action lawsuit?--Melanie
I think there is some merit to that. The original promise was 'free wireless for life of the device' and it seems it is only these older 3G devices, without any wifi support, that are getting cut off. The devices still live, yet can no longer work if you need to factory reset for some reason (e.g. You are giving or selling it to someone else) and have to re-register it.

I think if enough people complain they would reverse this, without even the threat of class-action suit, which probably nobody would find worth putting forward.

Last edited by tomsem; 02-10-2017 at 03:54 PM.
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