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One note on USB cables--I have found my Aura HD (and Aura One for that matter) to be a little finicky at times about which USB cable I use. I find my Aura HD and Aura One don't always work with cables that work fine with other items. When I bought my Aura HD, it came with a very nice USB cable--and I have no problems with that cable.
And, just for the record, I haven't had any problems connecting either Kobo to various Windows 10 machines.
Good luck--hope you can get this figured out!
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