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Old 02-08-2017, 07:51 AM   #1
chilligirl
Junior Member
chilligirl began at the beginning.
 
Posts: 8
Karma: 10
Join Date: Apr 2012
Device: prs-505
Can I improve battery life on Kobo touch? Has anyone had battery replaced?

I have a kobo touch. I hadn't used it for over a year and when I got it out of the box it was completely dead, wouldn't turn on and the lights wouldn't come on when I connected the charger or connected it via USB to a PC, no matter how long I left it.

I got in touch with Kobo support and they advised me to do a forced reset which I did and the kobo now turns on and charges.

However, it does not hold its charge at all! It shows as fully charged, but then as soon as I start using it (with wifi turned off) it discharges within a few page turns and asks me to charge it again.

Is there anything I can do to get the battery working properly again, or is it junk now?

I can see Kobo will replace the battery but the cost is around £45 GBP which seems rather steep. They say they will replace the device if the battery can't be repaired, but I'd be worried about getting a tablet in exchange rather than an e-ink reader. Has anyone used this service? If kobo replaced your device, what did you get in exchange?

Last edited by chilligirl; 02-08-2017 at 08:04 AM. Reason: clarity
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