The European Consumer Center answered back. They need further information and as soon as they get it would act on my behalf. I am a bit torn now. I mean they might not be able to get Noreve to take the case back and repay me my money. So this whole thing would only go on to grate on my nerves for a couple of weeks more.
But then I'd be happy to stick it to them after they send me a very cheeky mail, when I informed them the new case doesn't stay shut either and where the old one at least had the sleep function this one has no function at all. This is the answer I received:
Quote:
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Yasmine, we can not discuss with you every days. We have more than 350 000 customers and a lot of work do to. On our side everything has been done correctly.
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So is it worth giving the European Consumer Center a go or not?