Hi everyone,
I had a Pocketbook Inkpad 2 for a couple weeks and, although I really like the device under most aspects, I am experiencing really annoying issues when reading and highlighting PDFs.
I
made a video to illustrate the problem: as you can see when I select a word it consistently selects a word from the line below, and when I try to adjust my selection it works so bad that I cannot use it.
This happens only with PDFs while ebooks work fine. Moreover, with some PDFs highlighting works well in the beginning but starts messing up after one or two pages.
I tried to contact the customer service who could only suggest to update the firmware, but nothing changes.
Since I bough the Inkpad2 mainly to read PDFs this is quite a deal breaker for me. Before I return it to the vendor, I was wondering if this is a common issue. Do I have a faulty device or should I just consider alternative products that can handle PDFs better?