Quote:
Originally Posted by KyBunnies
Most of the time when you receive an email asking to rate customer service the ticket has been closed. If you received a confirmation email with a link then I would suggest you click the link and see if the ticket is closed. If so then I would rate customer service as zero.
|
Thanks.
And, ha!, r.e. the zero comment. I appreciate Naxos' giveaways, but the favorable impression that I had of them has certainly waned considerably since this issue came up.