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Old 01-24-2017, 01:14 AM   #12
stumped
Wizard
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Posts: 3,305
Karma: 10259306
Join Date: May 2016
Device: kobo forma, Kobo Libra, Huawei media Tab, fire HD10, PW3 HDX8.9,
i guess I was lucky then, when it worked for me a few weeks back. I guess a recent app update has broken it. the app ( on android) does update regularly.
maybe affected folks should post their app version, and the name of the file within dropbox that they ar trying to restore from. may give us clues.
i think the email from within the app may also have been removed. it used to be possible to take a bug report screenshot and send it, all from within the app
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