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mdclanahan · 01-19-2017, 07:14 PM

I received an inkBOOK Obsidian for my birthday (December 31). I've used it quite a bit and have taken very good care of it. Today, I picked it up to use it and found it dead (photos attached). After charging, I turned it on, and the bottom part of the screen seems "stuck". I haven't done anything to damage the reader, but this certainly looks like damage to the eInk screen to me. There's a one year warranty, but I'm afraid the company is going to try to say I damaged it.

Any advice?

01-19-2017, 07:14 PM	#1
mdclanahan Connoisseur Posts: 79 Karma: 10 Join Date: Sep 2016 Location: Missouri, USA Device: Kindle Oasis 2, iPhone 11 Pro Max, iPad 6th Gen	Is this fixable? (inkBOOK Obsidian) I received an inkBOOK Obsidian for my birthday (December 31). I've used it quite a bit and have taken very good care of it. Today, I picked it up to use it and found it dead (photos attached). After charging, I turned it on, and the bottom part of the screen seems "stuck". I haven't done anything to damage the reader, but this certainly looks like damage to the eInk screen to me. There's a one year warranty, but I'm afraid the company is going to try to say I damaged it. Any advice? Attached Thumbnails