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Old 01-18-2017, 06:51 PM   #177
FizzyWater
You kids get off my lawn!
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Posts: 4,220
Karma: 73492664
Join Date: Aug 2007
Location: Columbus, Ohio
Device: Oasis 2 and Libra H2O and half a dozen older models I can't let go of
Quote:
Originally Posted by koland View Post
Still appears to be available for "0 credits" or $5.95. Strange, but willing to give it a try....

ETA ... and it charged me, despite using the zero credit button, which said there would be no charge on the confirmation page... Off to chat with Audible.

Still reporting it as a glitch .. got a refund on the charge and kept the book as a "one-time" thing. Looks like they need to work on the free credit for member purchases a bit (and take this one off that promo until they fix it).
I like everyone else was charged. Spent a few minutes (okay, maybe 10, but it was mostly waiting for "Lee" to review and respond) and was told I'd be refunded, but the book added to my library.

This is what I started out with in the Audible Live Chat box:

Quote:
Hello, I was told that members with credits available should be able to "purchase" Jodi Taylor's "My Name is Markham" for free. When I went to the page, it showed "buy now for 0 credit". However, when I chose to do so, I was charged for the book.
This is my order number: D01-[redacted]
The rep did some research, didn't ask any more questions, and then said they'd refund the money and put the book in my library. Will need to check my credit card history to see for sure the refund was done.
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