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Old 02-08-2009, 04:41 AM   #33
gwynevans
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Posts: 1,402
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Join Date: Nov 2007
Location: UK
Device: iPad 2, iPhone 6s, Kindle Voyage & Kindle PaperWhite
Quote:
Originally Posted by el.astrologo View Post
The guy told her that when he funded that store he wrote his "no change, no refund" policy and that when he'd get "our lawyer's lawsuit" he would simply sent him his copy of the receipt and the store policy as he had done several times before.
A couple of things to consider though...

Inform the local "Better Business Bureau"?

Investigate if there's a "Small Claims" facility? (UK equivalent would allow a claim without running up significant costs and a judge could view the policy as not appying if it was a "bait & switch".)

Was it paid for via a Credit Card - if so, go to them for advise/refund.

Was it advertising, etc, via Disney newletters/programs, etc? If so, contact them.

If there's an in-house Disney newsletter, write an article for that describing the experience!
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