Quote:
Originally Posted by Katsunami
The only time I buy something from a place where I don't have control over said purchase is when I don't mind losing it (and therefore, it's often quite cheap). An example would be the few (4) games I own on Steam. Two I bought for €5 to play through once, two were given to me through a product purchase, so I don't actually care about those. All the other games, the ones I don't ever want to lose, are bought at GOG.com (and downloaded, and backed up).
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Steam probably isn't the best example. Valve maintain that Steam includes mechanisms for allowing customers to continue playing games purchased through the service in the event that the service ceases operation. I trust Valve on this. On the whole, Valve treats their customers like valued customers so for me at least they've earned my trust.
Edit:
I think a better example is EA's Origin. EA repeatedly demonstrated how terrible they were. Their corporate greed was deemed worse than Comcast's, worse than Bank of America's -- and banks are the epitome of corporate greed -- by readers of The Consumerist two years in a row. Certainly EA have improved since then, improved dramatically in my opinion, but I still don't trust them. Not yet.