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Originally Posted by Katsunami
Oh, indeed. If you've ordered something special, it could be problematic, as they can't sell it until someone orders exactly that combination of materials and colors.... and they've got a LOT of them.
Still, if the cover doesn't do what it says, like stay shut and get the reader to sleep reliably, it's faulty.
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They can't sell it to anyone else anyway because it is faulty. But they claim they don't pay back the money because it was custom made. Which actually makes no sense. It would make sense if the cover would work and they would have a hard time selling it to someone else. As it is they fraud another person, if they'd sell my old cover to them. Now they are just frauding me with pocketing my money and not sending me a replacement for two month now and not even giving me a date when to expect it. And even if it ever shows up I am not sure I'll be able to use it without reminding me of them and making me angry every time I see it.