Quote:
Originally Posted by chaley
Apologies for the delay. Family events (good ones) are taking most of my energies. 
Weird that the update date is in December. That version was put on Amazon on November 28. Is December 28th around the time when the problem started happening?
Looking at my Fire 7, it seems that one can check for updates by doing the following: - Turn on WiFi.
- Go to the App Store
- Tap the "hamburger" (the three horizontal lines) in the upper left corner and choose "App Updates"
I don't know if some time is required after turning on WiFi to allow the App Store to check for updates.
You might want to check if app automatic updates are enabled. To do this: - Go to Settings, then Apps and Games
- Tap "Amazon Application Settings
- Tap Appstore
- Verify that Automatic Updates is enabled
Another thing you can try that is harmless if it doesn't do anything: clearing CC's "application cache". To do this: - Go to Settings, then Apps and Games
- Tap Manage All Applications
- Tap Calibre Companion
- Tap the "Clear Cache" button. Don't tap the "Clear Data" button.
- Go back to the Home screen and restart CC.
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I normally only connect once maybe twice a month. I load enough books to get me thru a month. I know I connected one day between Christmas and New Years day. Last time I connected was over the Thanksgiving holiday. I was working 7 days a week 12 hours a day. So I load up a lot to save time and know I always have something to read.
Yes that is around the time I started having problems.
I have tried to check for updates but nothing is showing up.
Auto updates is checked.
Cache has been cleared. I also hit the little square button on the bottom of my Kindle and shutdown everything that was running in the background. I shut the Kindle down and restarted. Still have the same problem.
I will not lie this is annoying but it is not that big a deal if we cannot figure it out. I will be getting a new Kindle later this month so if not fixed it will not matter.
Please do not worry about being late/slow in responding. Being/spending time with family is more important.