[chaley]

Originally Posted by KyBunnies

Yes you have everything accurate.

In the About/Help file it shows I am using version 5.2.2.3 (352) I do not know how to get it to check for any updates.

Edit: According to the Apps Library CC updated on December 28, 2016.

Apologies for the delay. Family events (good ones) are taking most of my energies.

Weird that the update date is in December. That version was put on Amazon on November 28. Is December 28th around the time when the problem started happening?

Looking at my Fire 7, it seems that one can check for updates by doing the following:

1. Turn on WiFi.
2. Go to the App Store
3. Tap the "hamburger" (the three horizontal lines) in the upper left corner and choose "App Updates"

I don't know if some time is required after turning on WiFi to allow the App Store to check for updates.

You might want to check if app automatic updates are enabled. To do this:

1. Go to Settings, then Apps and Games
2. Tap "Amazon Application Settings
3. Tap Appstore
4. Verify that Automatic Updates is enabled

Another thing you can try that is harmless if it doesn't do anything: clearing CC's "application cache". To do this:

1. Go to Settings, then Apps and Games
2. Tap Manage All Applications
3. Tap Calibre Companion
4. Tap the "Clear Cache" button. Don't tap the "Clear Data" button.
5. Go back to the Home screen and restart CC.