Thread: Kobo Aura H2O and Calibre
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Old 01-07-2017, 04:38 AM   #12
davidfor
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Posts: 24,905
Karma: 47303824
Join Date: Jul 2011
Location: Sydney, Australia
Device: Kobo:Touch,Glo, AuraH2O, GloHD,AuraONE, ClaraHD, Libra H2O; tolinoepos
Quote:
Originally Posted by anastasya_21 View Post
THe windows do not detect properly the H2O, I cannot open the device drive from windows explorer
Does Windows show any error messages when you plug the device in? Does the device appear as a connected device or in Device Manager?

It might not be the Windows version. The usual advice for device not connection are:

- Restart the computer and the device.
- Try a different cable and/or port
- Try a different computer.
- Use USBDeview to delete all references to Kobo devices in the list it displays and then reboot the PC.

Also, what firmware version is the device running?
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