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Old 01-06-2017, 08:57 PM   #170
Hrafn
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Posts: 520
Karma: 846170
Join Date: Feb 2011
Location: New Zealand
Device: Onyx Boox Poke 5, Samsung Galaxy Tab S5e 10.5
Quote:
Originally Posted by cwright View Post
I don't know if you've tried this or if it will work for a device that isn't quite right anymore, but since I lost the "refresh" button I've been using the cover for refreshing the page in apps that aren't so great about refreshing automatically (such as Kindle) - i.e. close the cover so that the Kepler goes to sleep and then reopen and it automatically reloads the same page that I was on, but it's then refreshed. It's about as fast as using the refresh button before.
The cover puts the screen into, then out of, sleep mode. However, as this has a fairly dense graphic, and overwrites rather than refreshes, it just makes matters worse.

Last night I got a further response back from Onyx. Based solely on the above pic, they'd jumped to the erroneous conclusion that the screen was damaged. Luckily, I found that my eReader had become responsive again in the interim, and I could provide pictures providing evidence to the contrary.

They show respectively, the screen (i) in sleep mode, (ii) just out of sleep mode & (iii) when first started up. I also was able to present them with a (rather hurried and thus blurred) pic of the initial "BOOX READER" screen showing at full contrast (meaning that neither the screen, nor the most basic OS is damaged).
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