Originally Posted by knc1
Go to the settings menu, display the "Device Info" panel and see if that serial number is not actually G090 KB.
That is, a "B" rather than an "F".
You should also be able to find the device serial number on the box label (if you still have it).
The serial number will be in the 'Manage Devices' page of your Amazon account. Use your browser to increase the text size until you are sure of that 6th character.
(they should all look like the same 6th character, either "F" or "B" (bee) )
If you suspect eye sight problems, have some one else double check for you.
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