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Originally Posted by jackie_w
@Katsunami,
That's unfortunate. I have the same model of cheap cover (different vendor) and mine works OK. Just a thought, I'm honestly not trying to be a smarta$$, but did you remember to make sure your Kobo settings sleepcover option was enabled, just in case you disabled it at some point due to battery drain?
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It is enabled.
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Also when upgrading firmware I've found it's a lot less messing around if you sideload the fw rather than using Kobo Desktop. USBConnect - Drag - Drop - Disconnect - Done. Although it doesn't sound as if this advice will be much use to you in the future.
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I know; but I had to do the setup anyway because I reset the reader a month ago as I was going to sell it. I only didn't because a new firmware was coming up.
I wonder why one cover works perfectly, while another doesn't work at all. Maybe they're very inaccurate with sleep magnet placement.
The one thing I could do to give the ONE yet ANOTHER chance by (re)ordering the Forefront case; the one with the ferrite sticker to prevent the reader from sleeping when the case is folded back. That case worked, but was unreliable. The firmware might have resolved this.
But it would be yet another expense with regard to shipment costs back and forth if it doesn't work.
I understand the Kobo cover is the only offically supported one, but I never ever had such problems getting a device to work correctly, even when using third party supplies.