Quote:
Originally Posted by heulwen.jones
Thanks everyone for the responses. I will try contacting Amazon customer service and see if they will update the book for my account.
Also i have discovered that the Preview version of the ebook does display the fonts correctly if I sideload the mobi file onto my Kindle Fire or Kindle e-Ink. So it seems its just an issue with the Kindle Previewer applications on my desktop. So I think this means as long as I check the Preview version on my standalone devices rather than the Kindle Previewer I can be pretty confident its an accurate representation of what will appear 'live' on the Amazon Kindle store? Pol
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As I mentioned to Pol, at the KDP, the KDP online previewer and the preview files have been downright weird for the last two weeks. We usually dissect any MOBI files that we're having issues with on the font front, to see if
- The font is being stripped, out of the file, or,
- The font is still in the file, but not displaying (which obviously, seems to be what's happening here); or,
- The CSS has been altered. <--THIS seems to be the most-frequent scenario, now.
- Or, both--the CSS is altered AND the font has been removed from the file.
The most vexing is the alteration of the CSS. At least, it is to my mind. We wasted a ton of time this past week, troubleshooting a book with a simple serif body font and ONE paragraph in (sigh) Rage Italic. This book would not function, font-wise. We finally got it to work, but we ended up jumping through all kinds of hoops--changing the source (experimenting with zipped HTML, ePUB, MOBI as the upload mechanism) and the coding.
BTW, as an aside, we never were able to get the MQ's to remain in the processed MOBI. We ended up getting too cute by half with a creative, "normal" CSS call, not using MQ's to make the KF7 portion work--we relied on fallbacks in the font-call to make this work as expected across the devices. But seeing altered or bastardized CSS, in which MQs are changed, from "amzn-mobi" to "all"
is pretty damn annoying.
As Pol is able to view his/her fonts, in the downloadable Preview MOBI, I think we all have to agree that they are obviously there. (n.b.: I'm assuming that the UTM Times is demonstrably different enough from TNR or the TNR clones so that working versus not is easy to see.)
Y'know, Pol, just for s&g's, you should unpack that preview mobi, and see what it says for the font display. Who knows? Maybe you'll find the WHY.
It's just...it's that time again. The biannual "Amazon changed the PW at the KDP, so...viola!, fonts are not doing what's expected."
{SIGH}
Hitch