Quote:
Originally Posted by Katie1
I have the Transcript form the person on Amazon Chat. I called when they notified me my replacement was coming. When I checked the order it was a Refrib. I called and the person told me that was ALL I was going to get from Amazon! I explained to the person what I was promised she told me Replacements are ALWAYS Refribs! No matter if the New is Broke out of box or later in the warranty. Told her sounds to me Amazon is pulling the same bull B&N did!
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Well then email Jeff a copy of the chat transcript so he can either fix the problem or fire the liar.
You can bet that if an employee promised me new and I got refurb, I wouldn't be complaining on a public forum, I would be getting ahold of someone that could do something.
And if it wasn't resolved to my satisfaction, I wouldn't give them another dime ever.
But yet, you say the company is pulling bull, but you still spend money there.
You are still supporting him. I hope Jeff enjoys the cup of coffee you bought him.
Please tell me since everything you have bought from Amazon and Best Buy have not worked for you, why do you keep giving them money?
As I recall, you told the forum once that you didn't have the money to pay your bills, yet the second you get a credit card, you buy toys instead of food. I worry about you.
Just return the Fire and get your money back.