Quote:
Originally Posted by Cinisajoy
Who promised and is this an exchange?
I hope you took down the person's name that promised you that.
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I have the Transcript form the person on Amazon Chat. I called when they notified me my replacement was coming. When I checked the order it was a Refrib. I called and the person told me that was ALL I was going to get from Amazon! I explained to the person what I was promised she told me Replacements are ALWAYS Refribs! No matter if the New is Broke out of box or later in the warranty. Told her sounds to me Amazon is pulling the same bull B&N did!