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Old 02-06-2009, 12:14 PM   #9
irulan
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irulan began at the beginning.
 
Posts: 10
Karma: 10
Join Date: Sep 2008
Device: Sony PRS-505 (broken)
News from the front everybody!

Today a Sony CIC rep finally responded to my persistent inqueries. I was given contact information of a german contractor who is licensed to handle warranty repairs of Sony devices originally purchased in the US.

Here's the info:

Quote:
AVR Audio & Video Reparaturservice Michael Wedemann
Philipp-Reis-Str. 7
35440 Linden
Telefon: 06403-92240
I called them, explained the situation and boom: as long as I provide a proof of purchase that shows the device is still covered by a Sony warranty (standard 12 months), there would be no costs involved save for the shipping.

Well, I immediately took action and prepared a package for them. Now I'm waiting to get back my (hopefully) repaired unit!

Maybe there's still hope for some of the defunct Sony Reader devices out there in Germany.
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